This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from DesignFlow OS (the “Site”).

DesignFlow OS is operated by Lapunne Limited.
Throughout this policy, “we”, “us”, and “our” refer to Lapunne Limited.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and how you interact with the website. This information helps us understand how visitors use the Site and allows us to improve performance and user experience.

Device Information

This may include:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed and interactions with the Site

  • Referring websites or search terms

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device to improve site functionality and analytics.
    You can learn more about cookies and how to disable them at:
    http://www.allaboutcookies.org

  • Log files – track actions on the Site such as page views, IP address, browser type, and timestamps.

  • Web beacons, tags, and pixels – electronic files used to understand browsing behaviour.

Order & Payment Information

When you make a purchase through the Site, we collect certain information necessary to process your order, including:

  • Name

  • Billing address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

We do not store or process your full credit or debit card details ourselves.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We use your Personal Information to:

  • Fulfil orders and process payments

  • Provide access to purchased digital products

  • Send order confirmations, receipts, or service-related emails

  • Communicate with you regarding your purchase or enquiries

  • Screen for potential risk or fraud

  • Improve and optimise our website and marketing efforts

  • Analyse how visitors interact with the Site

We do not sell your personal data.

3. Sharing Your Personal Information

We share your Personal Information only with trusted third parties necessary to operate our business, including:

Website Hosting & Platform

Our website is hosted on GoModern (app.gomodern.co), which provides the platform used to sell our products. Your data may be stored through their secure systems and databases.

You can review their privacy policy at:
https://gomodern.co

Payment Processing

Payments are processed securely via Stripe and other supported payment gateways (including Apple Pay where applicable). These providers comply with PCI-DSS security standards to ensure safe handling of payment information.

We do not store your payment card details.

Analytics

We use Google Analytics to help us understand how visitors use the Site.

You can learn how Google uses personal data here:
https://www.google.com/intl/en/policies/privacy

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

Legal Obligations

We may share Personal Information where required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests or subpoenas

  • Protect our legal rights

4. International Data Transfers

If you are located in the UK or European Economic Area (EEA), please note that your Personal Information may be transferred outside of Europe, including to Canada or the United States, through our service providers.

We ensure appropriate safeguards are in place where required.

5. Your Rights (UK & EU Residents)

If you are a UK or EU resident, you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion of your personal data

  • Object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain Order and Invoice Information for our business records unless and until you request deletion, or unless we are legally required to retain it.

7. Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Any updates will be posted on this page.

9. Contact Us

For more information about our privacy practices, to make a request, or to raise a concern, please contact us at: [email protected]

© DesignFlowOS. All rights reserved.

DesignFlow OS is operated by Lapunne Limited, so payments may appear under that name on your statement.